How Flurra protects connected account data.
Connected Instagram and TikTok accounts
Flurra lets users connect Instagram and TikTok through each platform's authorization screen. We only read social account data after the user signs in to the platform and authorizes Flurra.
- Instagram and TikTok access tokens are exchanged server-side.
- Access and refresh tokens are encrypted before they are stored in Flurra's backend database.
- Tokens are never stored in localStorage and are never exposed in client-side API responses or browser state.
Data Flurra reads
After authorization, Flurra may read profile information, posts or videos, and available analytics or insight metrics needed to show creator performance and AI content recommendations.
Platform data access depends on the scopes approved by Instagram, Meta, TikTok, and the user. If a scope is unavailable, Flurra shows a limited-data state instead of treating the account as failed.
Disconnecting and deletion
Users can disconnect Instagram or TikTok from Flurra settings. Disconnecting removes Flurra's stored connection for that platform and prevents future syncs unless the user reconnects.
Users can also request deletion of connected account data by emailing kenrick@atherisdigital.com. See the dedicated data deletion instructions for details.
How data is used
Flurra uses authorized social data to populate dashboards, summarize performance by platform, show top posts, and generate contextual content insights for the user. Flurra does not sell connected account tokens or use connected account data to post content on the user's behalf.
Contact
Questions or deletion requests can be sent to kenrick@atherisdigital.com.